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GERIVA.COM

by The Art of Service

    GERIVA.COM

    by The Art of Service

      Service Level Agreements: Do you require enterprise-grade service levels?

      • by The Art of Service
      • May 20, 2020

      Your sla could set the standards for timelines, quality levels or the amount of service you expect your organization deal to include, an sla, as… Read More »Service Level Agreements: Do you require enterprise-grade service levels?

      Change Management: What is your change management like now?

      • by The Art of Service
      • May 20, 2020

      Change Management ensures control in budget, schedule, scope, communication, resources, and minimizes the impact a change can have on the business and other important stakeholders,… Read More »Change Management: What is your change management like now?

      SCOR model: Do you really take the customers perspective when looking at logistics, and does your logistics performance meet with the brand promise?

      • by The Art of Service
      • May 20, 2020

      About your logistics processes, evaluate successes and inefficiencies, and alter your logistics management strategy to fit your organization changing needs, customer experience, also known as… Read More »SCOR model: Do you really take the customers perspective when looking at logistics, and does your logistics performance meet with the brand promise?

      Effective Vendor Management: Does your organization maintain supplier requirements defined in a way to help maximize competition?

      • by The Art of Service
      • May 20, 2020

      You can maintain and deliver the quality of your products and services only if all personnel and all organizations involved in your chain of suppliers… Read More »Effective Vendor Management: Does your organization maintain supplier requirements defined in a way to help maximize competition?

      Succession Planning Process: What is the balanced scorecard, and how is it applied to succession planning and talent management?

      • by The Art of Service
      • May 19, 2020

      Succession planning is required for all organizations to ensure the continual and competitive operation of the business and is considered to be one of the… Read More »Succession Planning Process: What is the balanced scorecard, and how is it applied to succession planning and talent management?

      Speech Analytics: What is driving the management of audio data files?

      • by The Art of Service
      • May 18, 2020

      Correction and pre-processing, to minimize human transcription work, to assure transcription quality, to simplify data management, and to assure data security, voice analytics technology allows… Read More »Speech Analytics: What is driving the management of audio data files?

      Online community: What do you do if someone creates a fake social media presence?

      • by The Art of Service
      • May 17, 2020

      If you are new to social media, find out what hashtag means and how you use akin very important tags to help people find your… Read More »Online community: What do you do if someone creates a fake social media presence?

      customer engineer: How is business support services customer-focused?

      • by The Art of Service
      • May 17, 2020

      A customer-centric way of doing business is a way that provides a positive customer experience before and after the sale in order to drive repeat… Read More »customer engineer: How is business support services customer-focused?

      Facilities Energy Management: Has your operations management or hourly staff received demand response or energy efficiency training?

      • by The Art of Service
      • May 15, 2020

      Engineering management is the application of the practice of management to the practice of engineering, account for the expansion and increasing complexity of facilities management… Read More »Facilities Energy Management: Has your operations management or hourly staff received demand response or energy efficiency training?

      Program Governance: How do you evolve the consideration of privacy to create tools for data manageability?

      • by The Art of Service
      • May 15, 2020

      Small commercial customers want easier service, carriers want lower expenses, and technology offers new data and tools, when choosing a vendor, look for advanced reporting… Read More »Program Governance: How do you evolve the consideration of privacy to create tools for data manageability?

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      Recent Posts

      • Hyperautomation: What is the level of logistics technology automation used in your organization?
      • Network Management: Has the minimum indexing of the original records management system been maintained?
      • Library Management: Who is involved in the decision making process?
      • ISO 27005: Are risk management tasks balanced centrally and locally?
      • GSLC: What types of attacks are you working to prevent?

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